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  • Hart Solutions World BV

Applying a Structured Approach to Improvements

Updated: Dec 3, 2019

The PDCA 5 Step Approach


Our consultants are fully qualified in lean manufacturing techniques and are work hardened through years of practical experience in both the manufacturing and service sectors.


Plan - Problem / Issue identified & solution agreed

Do - Implementation plan in place

Check - Know if solution is working

Act - Improve solution (if required) or Improvement locked in as the new way of working


Creating a Continuous Improvement Culture


1. Encourage people closest to the process to identify & solve problem

o The people who do the job

o The people who are subject matter ‘experts’

o Everyone else exists to help them succeed


2. Nothing is perfect - everything can be improved

o Look for root causes rather than ‘quick fixes’

o Speak with data rather than relying on opinion

o Work Smarter rather than Harder - ‘The way we do things round here’


3. Thrive on Teamwork

o The secret is get a good mix of people with different viewpoints, experiences and ways of thinking

o An Ideal team size is 4 – 7 people


4. Everyone can participate

o The power of continuous improvement is infectious

o It is easier to change: 100 things by 1% than 1 thing by 100%.


5. A journey, not a destination

o By definition, the cycle of improving & continually raising the standards never stops!

o Ongoing process control can be used to ensure the performance of the countermeasures consistently meet the objectives set

o Improvement is infinite!

For more information, contact chris@hartsolutionsworld.com

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