Applying a Structured Approach to Improvements
Updated: Dec 3, 2019
The PDCA 5 Step Approach
Our consultants are fully qualified in lean manufacturing techniques and are work hardened through years of practical experience in both the manufacturing and service sectors.
Plan - Problem / Issue identified & solution agreed
Do - Implementation plan in place
Check - Know if solution is working
Act - Improve solution (if required) or Improvement locked in as the new way of working
Creating a Continuous Improvement Culture
1. Encourage people closest to the process to identify & solve problem
o The people who do the job
o The people who are subject matter ‘experts’
o Everyone else exists to help them succeed
2. Nothing is perfect - everything can be improved
o Look for root causes rather than ‘quick fixes’
o Speak with data rather than relying on opinion
o Work Smarter rather than Harder - ‘The way we do things round here’
3. Thrive on Teamwork
o The secret is get a good mix of people with different viewpoints, experiences and ways of thinking
o An Ideal team size is 4 – 7 people
4. Everyone can participate
o The power of continuous improvement is infectious
o It is easier to change: 100 things by 1% than 1 thing by 100%.
5. A journey, not a destination
o By definition, the cycle of improving & continually raising the standards never stops!
o Ongoing process control can be used to ensure the performance of the countermeasures consistently meet the objectives set
o Improvement is infinite!
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